Shipping Policy

DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIME

All orders are processed within 1-2 business days.

Delivers can arrive on weekdays, weekends, and holidays. If we are experiencing a high volume of orders or a disruption to normal business flow i.e. facility issue, global pandemic, etc. You will be notified via email within our normal turn around time frame of 1-2 business days.

DOMESTIC SHIPPING RATES AND DELIVERY ESTIMATES

Shipment method

Estimated delivery time

Shipment cost

USPS FIRST CLASS

3-5 business days

Calculated at checkout

USPS PRIORITY

2-3 business days

Calculated at checkout

USPS EXPRESS*

1-2 business days

Calculated at checkout

*We will ship to Alaska, Hawaii, and Puerto Rico

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

We do ship to P.O. Boxes or APO/FPO addresses

SHIPMENT CONFIRMATION AND ORDER TRACKING

Once order has been fulfilled tracking number will be email instantly to the email address used at checkout.

CUSTOMS, DUTIES, AND TAXES

Customize the following: Black Bunker Distribution LLC. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

If package has arrived damaged an order correction must be filled, please send us an email to support@tikiquartz.com within 2 calendar days of the tracking status showing delivered. If you received your order damaged and the 2 calendar day has passed, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We ship globally and cost will be calculated at checkout based on the country of origin. Package will be sent by USPS International services.